Terms and conditions of Switcher Trading Sàrl, www.switcher.com

Scope
These General Terms and Conditions apply to the purchase of products in the online store of Switcher Trading Sàrl (switcher.com) and to all information, documents, graphics, films and/or all other services provided in the online store or by Switcher Trading Sàrl. The drawings, illustrations, pictures, sample collections, specifications, technical data, descriptions of weight, dimensions and performance shown are not binding and deviations from the final product may occur. Prices and products are subject to change without notice. All prices are non-binding. In order to fully use the online store, including adding items to the shopping cart and the payment process, you must set your browser to allow cookies as well as pop-ups. The online store is operated by Switcher Trading Sàrl, a company officially registered under Swiss law with the following address: Switcher Trading Sàrl, Widengasse 10, 5070 Frick Commercial Register Number: CHE-281.815.076

Conclusion of contract and withdrawal
Through the presentation of our goods, they are invited to submit a purchase offer in the form of an order. If we accept your offer or your order, you will usually receive an e-mail confirmation within one hour. Of course, we will also inform you by e-mail if we should not be able to accept your order. If the goods are not available despite the acceptance of your order, we have the right to withdraw from the contract. In this case, we undertake to inform you of the unavailability of the ordered goods and, if your credit card has already been charged, we will refund the purchase price. Order quantities must correspond to household quantities. Please note that the online sale of our goods takes place exclusively in SWITZERLAND and LIECHTENSTEIN.

Delivery and shipping costs
Delivery will be made to the delivery address provided by the purchaser. The delivery will be made by the postal service. Delivery of all Switcher items will be made within 3 working days. You will be informed in case of backorders. Postage Switzerland / Liechtenstein up to CHF 149.- we charge CHF 7.-- from 150 CHF postage free.

Should it happen that an ordered item is no longer available in Switzerland, the delivery may be delayed by a few days. All prices include 7.7% VAT.

Payment and retention of title
Payment can be made by credit card with the institutions MasterCard, Visa or by Postcard or Twint via Postfinance. We also accept delivery on account from the second order.

Return
You can return the received goods within 30 days by sending them back. The return costs are to be paid by the customer. If the return is not carried out according to our instructions and the goods are returned to the wrong warehouse, we take the liberty of charging the sender/customer for the additional costs incurred. To meet the return deadline, it is sufficient to send the goods in time (postmark). If you make use of your right of return, the purchase contract will become invalid upon arrival of the goods at Switcher Trading Sàrl. Warranty and liability For all products that can be purchased in the switcher.com store, the warranty period is 12 months from the day the goods leave our premises.

In case of warranty claims, the products must be returned directly to Switcher Trading Sàrl. The cost of return shipments will be borne by the customer. The warranty covers all defects occurring within the agreed warranty period, provided that they can be proven to have their cause in bad material or faulty manufacturing. However, the liability is limited to repair, replacement or compensation of the invoice value of the defective goods, at the option of the guarantor.

Further claims of the Buyer are excluded. In particular, Switcher Trading Sàrl shall not be liable for any damage caused by improper use or natural wear and tear or for any damage not caused to the delivered item itself (consequential damage). Modifications or repair work carried out without our or the manufacturer's written consent, as well as non-compliance with the General Terms and Conditions, shall invalidate the warranty. Data protection All personal data will be treated confidentially. The data required for the business transaction will be stored and only passed on to the affiliated companies within the framework of the order processing. Applicable law and place of jurisdiction All contracts are subject exclusively to Swiss law. The place of jurisdiction is Frick (AG) Switzerland. Switcher Trading Sàrl June 2023